Postage and Packaging Costs

Postage is calculated by weight and size and will be dispatched via Royal Mail.

 

All our items are packaged carefully and the weight includes the packaging. Wherever possible we will use paper and cardboard packaging. If we use plastic packaging it is likely to be recycled. If you would prefer packaging that has not previously been used, then please let us know

When you order anything from our site the cost of postage will be shown at the point of checkout. 

There is an option to collect your item in person, or have it delivered in person within West Yorkshire.

4:RETURNS

GDPR

If you contact us by e-mail or social media, we will retain your contact details so that we can keep in touch with you. If you do not want us to retain your details, then we will delete them at your request.

We will not share your personal details with any other company except to use postal services or to allow us to provide you with goods or services.

We may share your personal details where there is a legal obligation to do so.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

If you don’t want us to process your data anymore, please contact us at Claire@mezzycreations.co.uk

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.